Northland Community Credit Union is committed to safeguarding your confidential information. Below is information about what we do to protect your information and also some steps you can take to protect your personal and financial information.
Types of information we collect We collect nonpublic information about you from the following sources:
Information we receive from you on applications or other forms, such as: your name, address, social security number, assets and income.
Information about your transactions with us, our affiliates, or others, such as: your account balance, payment history, parties to transactions and credit card usage.
Information we receive from a consumer reporting agency, such as: your creditworthiness and credit history.
Disclosure of information
We do not disclose any nonpublic information about our members or former members to anyone, except as required by law.
Northland Community Credit Union may disclose information we collect, as described above to service providers and companies that perform marketing services on our behalf (for example: check printing company). We restrict access to nonpublic information to those who provide those products and services. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
What members can do to help?
Protect your account numbers, card numbers, social security numbers, PINs (personal identification numbers), and passwords. In particular, never keep you PIN with your debit or credit card, as that makes you vulnerable in the event you lose your card or your card is stolen.
Use caution in revealing account numbers, social security numbers, etc. to other persons. In particular, if a caller tells you he/she is calling on behalf of the credit union and asks for your account number, you should beware. Legitimate credit union staff would already have access to that information.
It is important that the credit union has current information about how to reach you. If we detect potentially fraudulent use of your account, we will attempt to contact you immediately. If there is a change of address or phone number, please let us know.