: Account Lockout Reset
: Forgot User ID/Password

Welcome to Heartland Area Federal Credit Union! 

Be sure to check our website at www.heartlandfcu.org or follow us on Facebook for updated information regarding office hours or closures due to COVID-19.

Our goal has always been for the wellbeing and safety of our members and our employees.  Thank you for your understanding and patience during this difficult time.


ATTENTION:  Regulation D prohibits savings transfers in excess of 6 per month without a signature.  

 

Make life easier... Sign up for E-Statements and Bill Pay today!  
 

For information about the terms and conditions of using HomeAccess, click on the 'Disclosures' button.

To register for HomeAccess or to contact us, click the 'Contact Us' button.

 

JUST AS A REMINDER:  If you have a credit union credit card or debit card do NOT ever give out your 16-digit card number or PIN to any unsolicited persons seeking such information.   

Access to this system is enhanced by a Challenge/Response system. Please enter the answer that you supplied for the question below.

NOTE: Multiple failures to provide the correct answer will lock out your account.

Your Question
If this question is not familiar to you or you forgot your answers please contact us for assistance.
NOTE: Your answer is case sensitive.
  

Change Authentication Method

 

                  LOCKOUT RESET...Please note the new feature that will help if you get locked out of Home Access.  If you are locked out of your account online, click on the "Account Lockout Reset" link.  It will ask you for your member accout number and you will then have to answer a question related to your account.  (The Lockout Reset feature may only be used once in a 24 hour period)


GO GREEN!  Save paper and time!  Sign up for e-statements to receive your statement electronically.  Click on the Statement Tab, read the disclosure, and enter your e-mail address.

If you are receiving statements electronically, we suggest you link to our newsletter to stay current with all the news from your credit union.  This can be found on the Home Page on the left side under Credit Union Benefits "HAFCU Newsletter".

WE HAVE MONEY TO LEND...  Call us first, we can help.

You may be qualified to skip a payment on your credit union loan(s) this holiday season.  Simply contact the credit union and ask about our Skip-a-payment program!

                               

 

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