This disclosure is made in compliance with Federal Reserve Regulation E and Visa Operating Rules. It covers your rights and responsibilities as well as the Credit Union. In this Agreement, the words “you” and “yours” means those who have signed the application or account card as applicants, or joint owners. The words “we,” “us,” and “our” means the Credit Union. The word account means any one or more checking and savings accounts you have with the Credit Union. Electronic funds transfers are electronically initiated transfers of money from your account through the electronic funds transfer services described below. By signing an account card or application for EFT services, each of you, jointly and severally, agree to the terms and conditions in the Agreement and any amendments to the EFT services offered.
E Statement Disclosure
In this Authorization and Consent you agree and understand that Credit Union will deliver your account statements to you electronically. You understand that you will be sent a notice via email alerting you that your statement is available to view, and will be directed access the Credit Union's secure e-statement site to view the statement.
You agree to keep us informed of any change in your email address. If we attempt to email you notices that your statements are available to view and our email is returned because your address is invalid, we will send a request for a valid email address to the postal address we have on file for you. If we do not receive a response within 14 days of sending you a request by mail, we will stop sending e-statements and instead send paper statements to the last postal address we have for you in our records. If postal mail is returned without a valid forwarding address, we will stop sending statements until you contact us with a valid email and postal address.
By consenting to electronic delivery of statements, you acknowledge that you will no longer receive statements by mail in paper form. If you wish to discontinue electronic delivery of your statements, you must notify the Credit Union that you wish to withdraw from the e-statement service. When you unsubscribe from the e-statement program, you will once again receive your statements in paper form by postal mail.
EFT SERVICES OFFERED
A. Preauthorized EFTs
Direct Deposit – The Credit Union will accept electronic deposits of your paycheck or other recurring payments, such as Social Security and Teachers Retirement. There is no charge for electronic deposits to your account.
Visa Check Card
You may use your Visa Check card to purchase goods and services from participating merchants. If you wish to pay for goods or services over the Internet, you may be required to provide card number security information before you will be permitted to complete the transaction. You agree that you will not use your Card for any transaction that is illegal under applicable federal, state, or local law. Funds to cover your Card purchases will be deducted from your checking account. If the balance in your account is not sufficient to pay the transaction amount, your transaction will be denied. If you initiate a transaction that overdraws your Account, you agree to make immediate payment of any overdraft along with any service charges that may be assessed as set forth on the Fee Schedule. In the case of repeated overdraft, the Credit Union may terminate your Visa Check Card services. You may use your Card and PIN (Personal Identification Number) in automated teller machines in the PLUS and the Exchange networks. At the present time, you may also use your Card to:
• Make deposits to your checking and share savings accounts.
• Withdraw funds from your checking and share savings accounts.
• Transfer funds from your checking and share savings accounts.
• Obtain balance information from your checking and savings accounts.
• Make POS (Point of Sale) transactions from your Card and PIN (Personal Identification Number) to purchase goods or services at merchants that accept VISA
• Order goods or services by mail or telephone from places that accept VISA
The following limitation on the frequency and amount of VISA Check Card transactions may apply:
On VISA Check Card signature based transactions
• Maximum of 20 transactions per day
• Maximum purchases of $1,000 per day online or $505 per day offline
On PIN Transactions (VISA Check Card POS (PIN to Merchant and ATM PIN transactions, there is a maximum daily limit of $605 online or a $205 daily limit offline.
In addition, VISA Check Card POS and the ATM (PIN) have the following limits:
On VISA Check Card POS (PIN to Merchant) based transactions
• Maximum of 50 transactions per day
• Maximum purchases of $500 per day online or $200 per day offline
On ATM (PIN) based transactions –
• Maximum of 23 transactions per day
• Maximum withdrawals of $505 per day online or $205 per day offline
If an offline transaction overdraws your account, you agree to make immediate payment of any overdraft along with any service charges that may be assessed as set forth on the Fee Schedule. In the case of repeated overdraft the Credit Union may terminate your Visa Check Card services. You agree that you will not use your card for any transaction that is illegal under applicable federal, state and local law.
FEES and Charges: See current Fee Schedule. If you use an ATM, not owned by us, you may be charged a fee by the ATM owner or any network used to complete the transaction (including balance inquiries). The fee will be debited from your account along with the amount of your transaction.
OnLine Account Access Electronic (CYBER BANKING)
A member will need to request CYBER BANKING. You will need to use your PIN (Personal Identification Number) along with your account number to access your accounts. At the present time, you may use the CYBER banking services to:
• Transfer funds from your checking and savings
• Obtain balance information from your checking, share savings and loan accounts
• Make loan payments from your checking and share savings accounts
• View activity and statements
Your accounts can be accessed under the NET BRANCH/PC access service via a personal computer. CYBER banking services will be available for your convenience twenty-four (24) hours per day. This service may be interrupted for a short time each day for data processing. We reserve the right to refuse any transaction which would draw upon insufficient funds or lower an account below a required balance, or otherwise require us to increase our required reserve on the account.
CONDITIONS OF EFT SERVICES
You agree that any card issued to you is the property of the Credit Union and must be returned to us immediately upon request. The card may be repossessed or deactivated at any time without notice. You agree that your card cannot be transferred to another person. Neither the Credit Union nor any merchant authorized to accept the card would be responsible for the refusal to honor the card. If a merchant agrees to give you a refund or adjustment you agree to accept a credit to your account in lieu of a cash refund. The exchange rate between the
transaction currency and the billing currency used for processing international transactions is a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which may vary from the rate Visa itself receives, or the government mandated rate in effect for the applicable central processing date. You agree that any security codes issued to or chosen by you are confidential and should not be disclosed to any third party or recorded on or with the card. You are responsible for the safe keeping of your security codes and you agree not to disclose or make available your security codes to anyone not authorized to access your account. If you fail to maintain the security of these codes and the Credit Union suffers
a loss, we have the right to terminate the EFT service immediately. The Credit Union may accept orders and instructions regarding any EFT transaction on any account from any joint account holder. Each joint owner is authorized to act for the other account holder. All joint owners, both jointly and alone, are responsible for all EFT transactions as provided in this Agreement.
You are responsible for all EFT transactions that you authorize. If you allow someone else to use an EFT service, your ATM or Visa Check Card, or any of your access codes, you are responsible for any transactions they initiate on any of your accounts.
Tell us IMMEDIATELY if you believe that your Visa Check Card, or any of your access codes have been lost, stolen or compromised in any manner. Telephoning the Credit Union is the best way of keeping your possible losses down. You may also tell us in person, by mail or by email. A delay in notifying us could mean the loss of all money in your accounts plus any Line of Credit you may have. You have no liability for the unauthorized use of your Visa Check Card when the transaction is processed through the Visa network, unless you were negligent in the handling of your card. If your ATM card or Visa Check Card is lost or stolen and used at an ATM or Point-of-Sale device, with a PIN, you must tell us within 2 business days after you learn of the loss or theft. If you tell us within 2 business days, you will be liable for no more than $50.00. If you do not tell us of the loss or theft of your card within 2 business days after you learn of the loss or theft and we can prove that we could have stopped someone from using your card or PIN without your permission, you could be liable for as much as $500.00. If your statement shows any EFT transactions that you did not authorize, again, tell us IMMEDIATELY. If you do not tell us within 60 days after the first statement was mailed to you which show the unauthorized EFT, and we can prove that we could have stopped someone from making the transfers, you may not get back any funds lost after the 60 days. If a legitimate reason (such as an extended trip or hospital stay) kept you from notifying us, we may extend the time periods. If you believe that your card, PIN or any access code have been lost, stolen or compromised in any way, or that someone has transferred or may transfer money from your account without your permission, call the Credit Union at 281-876-7576. You may also write the Credit Union at 11235 Crown Park Drive, Houston, TX 77067. You may also email us at firstname.lastname@example.org. For VISA Check Card that is lost or stolen after Credit Union business hours, call 1-800-554-8969.
If Mobile Banking is activated for your account(s), you will be required to use secure login information to access the account(s). At the present time, you may use Mobile Banking to:
- Transfer funds from your savings and checking accounts.
- Obtain balance information for your savings, checking, loan, money market, club, and certificate
- Make loan payments from your savings and checking accounts.
- Determine if a particular item has cleared.
- Verify the last date and amount of your payroll deposit.
- Make bill payments to preauthorized creditors.
Your accounts can be accessed under Mobile Banking via mobile device or other approved access device(s). Mobile Banking will be available for your convenience 24 hours per day. This service may be interrupted for a short time each day for data processing. We reserve the right to refuse any transaction which would draw upon insufficient funds, exceed a credit limit, lower an account below a required balance, or otherwise require us to increase our required reserve on the account. We may set other limits on the amount of any transaction, and you will be notified of those limits. We may refuse to honor any transaction for which you do not have sufficient available verified funds. The service will discontinue if no transaction is entered after numerous unsuccessful attempts to enter a transaction and there may be limits on the duration of each access.
The following limitations on Mobile Banking transactions may apply:
- There is no limit to the number of inquiries, transfers, or withdrawal requests you may make in any one (1) day.